.use-case-shell {
  padding-bottom: 1rem;
}

.use-case-shell section {
  width: min(1120px, calc(100% - 2rem));
  margin: 0 auto;
  padding: 4rem 0;
}

.use-case-shell .hero {
  padding-top: 4.75rem;
  padding-bottom: 2.5rem;
}

.use-case-shell .hero-inner {
  display: grid;
  grid-template-columns: minmax(0, 1.05fr) minmax(320px, 0.95fr);
  gap: 2rem;
  align-items: center;
}

.use-case-shell .badge {
  display: inline-flex;
  align-items: center;
  gap: 0.55rem;
  padding: 0.45rem 0.9rem;
  border-radius: 999px;
  background: #ffedd5;
  border: 1px solid #fed7aa;
  color: #9a3412;
  font-size: 0.85rem;
  font-weight: 700;
}

.use-case-shell .hero h1,
.use-case-shell .section-header h2,
.use-case-shell .how-section-header h2,
.use-case-shell .form-section-header h2,
.use-case-shell .cta-section h2 {
  margin: 1rem 0 0;
  font-size: clamp(2.2rem, 5vw, 4.2rem);
  line-height: 1.05;
}

.use-case-shell .hero p,
.use-case-shell .section-header p,
.use-case-shell .how-section-header p,
.use-case-shell .form-section-header p,
.use-case-shell .timeline-text p,
.use-case-shell .comparison-item,
.use-case-shell .step-card p,
.use-case-shell .pain-card-text p,
.use-case-shell .cta-section p {
  color: var(--muted);
}

.use-case-shell .hero p,
.use-case-shell .hero-description {
  max-width: 700px;
  margin: 1rem 0 0;
  font-size: 1.1rem;
  color: #475569;
}

.use-case-shell .highlight,
.use-case-shell .how-section-header h2 span,
.use-case-shell .form-section-header h2 span {
  color: var(--accent-dark);
}

.use-case-shell .hero h1 .number,
.use-case-shell .stats-grid .number,
.use-case-shell .stat-number,
.use-case-shell .step-number {
  color: var(--accent-dark);
}

.use-case-shell .hero-actions,
.use-case-shell .hero-cta,
.use-case-shell .cta-features,
.use-case-shell .hero-trust {
  display: flex;
  flex-wrap: wrap;
  gap: 0.9rem;
  margin-top: 1.5rem;
}

.use-case-shell .btn-primary.lg,
.use-case-shell .btn-secondary {
  padding: 0.95rem 1.45rem;
  border-radius: 999px;
  font-weight: 700;
}

.use-case-shell .btn-secondary {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  text-decoration: none;
  background: #fff;
  border: 1px solid var(--border);
  color: var(--text);
  box-shadow: var(--shadow);
}

.use-case-shell .hero-trust-item,
.use-case-shell .cta-feature {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.8rem 1rem;
  border-radius: 999px;
  background: #fff;
  border: 1px solid var(--border);
  color: #475569;
  box-shadow: 0 10px 24px rgba(15, 23, 42, 0.06);
}

.use-case-shell .hero-visual {
  position: relative;
}

.use-case-shell .chat-mockup,
.use-case-shell .mini-phone,
.use-case-shell .mini-timer-card,
.use-case-shell .mini-ticket,
.use-case-shell .mini-incoming,
.use-case-shell .mini-flow,
.use-case-shell .mini-doc,
.use-case-shell .mini-ticket-create {
  border-radius: 24px;
  background: #fff;
  border: 1px solid var(--border);
  box-shadow: var(--shadow);
}

.use-case-shell .chat-mockup {
  overflow: hidden;
}

.use-case-shell .chat-header,
.use-case-shell .mini-phone-bar,
.use-case-shell .mini-timer-header,
.use-case-shell .mini-doc-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 1rem 1.1rem;
  background: #f8fafc;
  border-bottom: 1px solid var(--border);
}

.use-case-shell .chat-header-dot {
  width: 0.7rem;
  height: 0.7rem;
  border-radius: 999px;
  background: var(--accent);
  box-shadow: 0 0 0 0.35rem rgba(249, 115, 22, 0.15);
}

.use-case-shell .chat-header-info {
  flex: 1;
}

.use-case-shell .chat-header-name,
.use-case-shell .mini-ticket-row-title,
.use-case-shell .mini-notif-title,
.use-case-shell .mini-incoming-label {
  font-weight: 700;
}

.use-case-shell .chat-header-status,
.use-case-shell .mini-notif-sub,
.use-case-shell .mini-ticket-row-sub,
.use-case-shell .mini-incoming-sub {
  color: #475569;
  font-size: 0.92rem;
}

.use-case-shell .chat-body {
  padding: 1rem;
  display: grid;
  gap: 0.8rem;
}

.use-case-shell .chat-msg {
  max-width: 88%;
  padding: 0.9rem 1rem;
  border-radius: 18px;
  font-size: 0.98rem;
}

.use-case-shell .chat-msg.user {
  margin-left: auto;
  background: #fff7ed;
  border: 1px solid #fed7aa;
}

.use-case-shell .chat-msg.ki {
  background: #f8fafc;
  border: 1px solid var(--border);
}

.use-case-shell .chat-tag,
.use-case-shell .mini-ticket-row-badge,
.use-case-shell .mini-timer-live,
.use-case-shell .mini-notif-badge,
.use-case-shell .tag {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 999px;
  font-size: 0.82rem;
  font-weight: 700;
}

.use-case-shell .chat-tag,
.use-case-shell .mini-ticket-row-badge.new,
.use-case-shell .mini-incoming-action,
.use-case-shell .tag,
.use-case-shell .tag.green {
  padding: 0.45rem 0.7rem;
  background: #dcfce7;
  color: #166534;
}

.use-case-shell .pain-section,
.use-case-shell .stats-section,
.use-case-shell .testimonial-section {
  padding-top: 2.5rem;
}

.use-case-shell .section-header,
.use-case-shell .how-section-header,
.use-case-shell .form-section-header {
  max-width: 760px;
  margin-bottom: 2rem;
}

.use-case-shell .section-header h2,
.use-case-shell .how-section-header h2,
.use-case-shell .form-section-header h2 {
  font-size: clamp(2rem, 4vw, 3.2rem);
}

.use-case-shell .pain-cards,
.use-case-shell .comparison-grid,
.use-case-shell .stats-grid,
.use-case-shell .steps-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 1.5rem;
}

.use-case-shell .pain-cards {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.use-case-shell .pain-card,
.use-case-shell .comparison-card,
.use-case-shell .step-card,
.use-case-shell .stat-card {
  padding: 1.5rem;
  border-radius: 28px;
  background: #fff;
  border: 1px solid var(--border);
  box-shadow: var(--shadow);
}

.use-case-shell .pain-card-visual {
  margin-bottom: 1.25rem;
}

.use-case-shell .pain-card-text h3,
.use-case-shell .step-card h3,
.use-case-shell .comparison-card h3 {
  margin: 0;
  font-size: 1.2rem;
}

.use-case-shell .pain-card-text p,
.use-case-shell .step-card p {
  margin: 0.8rem 0 0;
}

.use-case-shell .mini-phone,
.use-case-shell .mini-timer-card,
.use-case-shell .mini-ticket {
  padding: 0;
  overflow: hidden;
}

.use-case-shell .mini-phone {
  display: grid;
  gap: 0;
}

.use-case-shell .mini-notif,
.use-case-shell .mini-ticket-field,
.use-case-shell .mini-timer-task,
.use-case-shell .mini-doc-line,
.use-case-shell .mini-ticket-row {
  display: grid;
  gap: 0.4rem;
  padding: 0.9rem 1.1rem;
  border-top: 1px solid var(--border);
}

.use-case-shell .mini-notif {
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 0.7rem;
}

.use-case-shell .mini-notif-dot,
.use-case-shell .icon,
.use-case-shell .step-icon,
.use-case-shell .card-icon,
.use-case-shell .mini-ticket-row-icon,
.use-case-shell .mini-incoming-pulse {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2.8rem;
  height: 2.8rem;
  border-radius: 18px;
  background: #fff7ed;
  color: var(--accent-dark);
}

.use-case-shell .mini-notif-dot {
  width: 0.7rem;
  height: 0.7rem;
  border-radius: 999px;
  background: var(--accent);
}

.use-case-shell .mini-notif-time,
.use-case-shell .mini-ticket-field-label,
.use-case-shell .mini-timer-sub,
.use-case-shell .mini-ticket-progress-label,
.use-case-shell .label,
.use-case-shell .value {
  color: var(--muted);
  font-size: 0.9rem;
}

.use-case-shell .mini-ticket-field {
  grid-template-columns: 1fr auto;
  align-items: center;
}

.use-case-shell .mini-ticket-field-value,
.use-case-shell .mini-ticket-id,
.use-case-shell .mini-timer-display {
  font-weight: 700;
}

.use-case-shell .missing,
.use-case-shell .mini-ticket-status {
  color: #b91c1c;
}

.use-case-shell .mini-ticket-progress,
.use-case-shell .mini-timer-body,
.use-case-shell .mini-ticket-body {
  padding: 1rem 1.1rem;
}

.use-case-shell .mini-ticket-progress-label {
  display: flex;
  justify-content: space-between;
  gap: 1rem;
  margin-bottom: 0.6rem;
}

.use-case-shell .mini-ticket-progress-bar,
.use-case-shell .bar {
  width: 100%;
  height: 0.55rem;
  border-radius: 999px;
  background: #e2e8f0;
  overflow: hidden;
}

.use-case-shell .mini-ticket-progress-fill,
.use-case-shell .bar-fill {
  height: 100%;
  background: linear-gradient(135deg, var(--accent) 0%, var(--accent-dark) 100%);
}

.use-case-shell .mini-timer-header,
.use-case-shell .mini-timer-body {
  background: transparent;
}

.use-case-shell .mini-timer-display {
  font-size: 2rem;
}

.use-case-shell .mini-timer-live {
  padding: 0.35rem 0.55rem;
  background: #fef3c7;
  color: #92400e;
}

.use-case-shell .steps-container,
.use-case-shell .testimonial-container,
.use-case-shell .cta-section {
  padding: 2rem;
  border-radius: 32px;
  background: linear-gradient(180deg, #fff 0%, #f8fafc 100%);
  border: 1px solid var(--border);
  box-shadow: var(--shadow);
}

.use-case-shell .timeline {
  position: relative;
  display: grid;
  gap: 1.25rem;
}

.use-case-shell .timeline::before {
  content: "";
  position: absolute;
  left: 1rem;
  top: 1rem;
  bottom: 1rem;
  width: 2px;
  background: linear-gradient(180deg, #fdba74 0%, #ea580c 100%);
}

.use-case-shell .timeline-item {
  position: relative;
  padding-left: 3.2rem;
}

.use-case-shell .timeline-dot {
  position: absolute;
  left: 0;
  top: 0.25rem;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2rem;
  height: 2rem;
  border-radius: 999px;
  background: linear-gradient(135deg, var(--accent) 0%, var(--accent-dark) 100%);
  color: #fff;
  font-weight: 800;
  box-shadow: 0 12px 24px rgba(249, 115, 22, 0.28);
}

.use-case-shell .timeline-content {
  display: grid;
  grid-template-columns: minmax(0, 0.95fr) minmax(260px, 0.8fr);
  gap: 1rem;
  align-items: center;
  padding: 1.35rem;
  border-radius: 24px;
  background: #fff;
  border: 1px solid var(--border);
}

.use-case-shell .timeline-text h3 {
  margin: 0;
  font-size: 1.2rem;
}

.use-case-shell .timeline-text p {
  margin: 0.75rem 0 0;
}

.use-case-shell .timeline-visual {
  min-width: 0;
}

.use-case-shell .mini-incoming,
.use-case-shell .mini-doc,
.use-case-shell .mini-ticket-create {
  padding: 1rem;
}

.use-case-shell .mini-incoming {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 0.85rem;
  align-items: center;
}

.use-case-shell .mini-flow {
  display: flex;
  flex-wrap: wrap;
  gap: 0.65rem;
  align-items: center;
  padding: 1rem;
}

.use-case-shell .mini-flow-step {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  padding: 0.5rem 0.75rem;
  border-radius: 999px;
  background: #f8fafc;
  border: 1px solid var(--border);
  font-size: 0.9rem;
  font-weight: 600;
}

.use-case-shell .mini-flow-step.done,
.use-case-shell .mini-flow-step.active {
  background: #fff7ed;
  border-color: #fdba74;
  color: #9a3412;
}

.use-case-shell .mini-doc-line {
  grid-template-columns: 1fr auto;
  align-items: center;
}

.use-case-shell .mini-doc-line:first-child,
.use-case-shell .mini-ticket-row:first-child {
  border-top: 0;
}

.use-case-shell .mini-doc-tab.active {
  color: var(--accent-dark);
  font-weight: 700;
}

.use-case-shell .mini-ticket-row {
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 0.75rem;
  padding-inline: 0;
}

.use-case-shell .mini-ticket-row-icon.orange {
  background: #fff7ed;
}

.use-case-shell .mini-ticket-row-icon.green {
  background: #dcfce7;
  color: #166534;
}

.use-case-shell .comparison-card.before {
  background: #fff;
}

.use-case-shell .comparison-card.after {
  background: linear-gradient(180deg, #fff7ed 0%, #ffedd5 100%);
  border-color: #fdba74;
}

.use-case-shell .comparison-item {
  display: flex;
  gap: 0.7rem;
  align-items: flex-start;
  margin-top: 0.85rem;
}

.use-case-shell .mid-cta {
  padding: 2.5rem;
  text-align: center;
  border-radius: 32px;
  background: linear-gradient(135deg, #1e293b 0%, #334155 100%);
  color: #fff;
  box-shadow: var(--shadow);
}

.use-case-shell .mid-cta .lead,
.use-case-shell .mid-cta .sub {
  margin: 0;
}

.use-case-shell .mid-cta .lead {
  font-size: clamp(1.8rem, 4vw, 2.8rem);
  font-weight: 800;
}

.use-case-shell .mid-cta .sub {
  margin-top: 1rem;
  color: #cbd5e1;
}

.use-case-shell .mid-cta .btn-primary {
  margin-top: 1.2rem;
}

.use-case-shell .testimonial-container {
  background: linear-gradient(180deg, #fff 0%, #fff7ed 100%);
}

.use-case-shell .testimonial-quote {
  margin-top: 1.2rem;
  font-size: clamp(1.25rem, 3vw, 1.8rem);
  line-height: 1.4;
}

.use-case-shell .testimonial-author {
  display: flex;
  gap: 1rem;
  align-items: center;
  margin-top: 1.5rem;
}

.use-case-shell .testimonial-avatar {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 3.2rem;
  height: 3.2rem;
  border-radius: 999px;
  background: linear-gradient(135deg, var(--accent) 0%, var(--accent-dark) 100%);
  color: #fff;
  font-weight: 800;
}

.use-case-shell .testimonial-name {
  font-weight: 700;
}

.use-case-shell .testimonial-role {
  color: var(--muted);
}

.use-case-shell .stats-bar {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 1rem;
  margin-top: 1.75rem;
}

.use-case-shell .stat,
.use-case-shell .stat-card {
  text-align: center;
}

.use-case-shell .stat {
  padding: 1.2rem 1rem;
  border-radius: 24px;
  background: #fff;
  border: 1px solid var(--border);
}

.use-case-shell .stat-number,
.use-case-shell .stats-grid .number {
  display: block;
  font-size: clamp(1.65rem, 4vw, 2.4rem);
  font-weight: 800;
}

.use-case-shell .stat-label,
.use-case-shell .stats-grid .label {
  margin-top: 0.45rem;
  color: var(--muted);
}

.use-case-shell .stats-grid .stat-card {
  padding: 1.75rem 1.25rem;
}

.use-case-shell .stats-grid .icon,
.use-case-shell .step-icon {
  margin: 0 auto 1rem;
}

.use-case-shell .how-section-header,
.use-case-shell .form-section-header {
  text-align: center;
  margin-left: auto;
  margin-right: auto;
}

.use-case-shell .step-card {
  position: relative;
  overflow: hidden;
}

.use-case-shell .step-number {
  position: absolute;
  top: 1rem;
  right: 1rem;
  font-size: 2rem;
  font-weight: 800;
  opacity: 0.16;
}

.use-case-shell .form-container {
  padding: 1rem;
  border-radius: 28px;
  background: #fff;
  border: 1px solid var(--border);
  box-shadow: var(--shadow);
}

.use-case-shell .form-container iframe {
  display: block;
  width: 100%;
  min-height: 680px;
  border: 0;
  border-radius: 20px;
}

.use-case-shell .faq-question {
  width: 100%;
  display: flex;
  justify-content: space-between;
  gap: 1rem;
  align-items: center;
  padding: 1.25rem 1.35rem;
  border: 0;
  background: transparent;
  color: inherit;
  text-align: left;
  font: inherit;
  cursor: pointer;
}

.use-case-shell .faq-question h3 {
  margin: 0;
  font-size: 1.1rem;
}

.use-case-shell .faq-item {
  border-radius: 20px;
  background: #fff;
  border: 1px solid var(--border);
  box-shadow: 0 10px 24px rgba(15, 23, 42, 0.06);
}

.use-case-shell .faq-item + .faq-item {
  margin-top: 1rem;
}

.use-case-shell .faq-question svg {
  flex: none;
  transition: transform 0.2s ease;
}

.use-case-shell .faq-answer {
  max-height: 0;
  overflow: hidden;
  transition:
    max-height 0.25s ease,
    padding 0.25s ease;
  padding: 0 1.35rem;
}

.use-case-shell .faq-answer p {
  margin: 0;
  padding-bottom: 0;
  color: var(--muted);
}

.use-case-shell .faq-item.open .faq-question svg {
  transform: rotate(180deg);
}

.use-case-shell .faq-item.open .faq-answer {
  max-height: 320px;
  padding-bottom: 1.25rem;
}

.use-case-shell .cta-section {
  text-align: center;
  background: linear-gradient(180deg, #fff7ed 0%, #ffedd5 100%);
  border-color: #fdba74;
}

.use-case-shell .cta-section p {
  max-width: 620px;
  margin: 1rem auto 0;
}

.use-case-shell .cta-section .btn-primary {
  margin-top: 1.25rem;
}

.use-case-shell .fade-in,
.use-case-shell .stagger-children > * {
  opacity: 0;
  transform: translateY(24px);
  transition:
    opacity 0.6s ease,
    transform 0.6s ease;
}

.use-case-shell .fade-in-delay-1 {
  transition-delay: 0.08s;
}

.use-case-shell .fade-in-delay-2 {
  transition-delay: 0.16s;
}

.use-case-shell .fade-in-delay-3 {
  transition-delay: 0.24s;
}

.use-case-shell .stagger-children.visible > *:nth-child(1) {
  transition-delay: 0.08s;
}

.use-case-shell .stagger-children.visible > *:nth-child(2) {
  transition-delay: 0.16s;
}

.use-case-shell .stagger-children.visible > *:nth-child(3) {
  transition-delay: 0.24s;
}

.use-case-shell .stagger-children.visible > *:nth-child(4) {
  transition-delay: 0.32s;
}

.use-case-shell .visible,
.use-case-shell .stagger-children.visible > * {
  opacity: 1;
  transform: translateY(0);
}

@media (max-width: 1024px) {
  .use-case-shell .hero-inner,
  .use-case-shell .timeline-content,
  .use-case-shell .pain-cards,
  .use-case-shell .comparison-grid,
  .use-case-shell .stats-grid,
  .use-case-shell .steps-grid,
  .use-case-shell .stats-bar {
    grid-template-columns: 1fr;
  }

  .use-case-shell .timeline::before {
    display: none;
  }

  .use-case-shell .timeline-item {
    padding-left: 0;
  }

  .use-case-shell .timeline-dot {
    position: static;
    margin-bottom: 0.75rem;
  }

  .use-case-shell .timeline-content {
    padding: 1.2rem;
  }
}

@media (max-width: 720px) {
  .use-case-shell section {
    width: min(100% - 1.5rem, 1120px);
    padding: 3rem 0;
  }

  .use-case-shell .steps-container,
  .use-case-shell .testimonial-container,
  .use-case-shell .cta-section,
  .use-case-shell .mid-cta {
    padding: 1.5rem;
  }

  .use-case-shell .hero-actions,
  .use-case-shell .hero-cta,
  .use-case-shell .hero-trust,
  .use-case-shell .cta-features {
    flex-direction: column;
    align-items: stretch;
  }

  .use-case-shell .hero-trust-item,
  .use-case-shell .cta-feature,
  .use-case-shell .btn-primary.lg,
  .use-case-shell .btn-secondary {
    justify-content: center;
  }

  .use-case-shell .mini-incoming,
  .use-case-shell .mini-ticket-row,
  .use-case-shell .mini-notif {
    grid-template-columns: 1fr;
  }

  .use-case-shell .form-container iframe {
    min-height: 760px;
  }
}